Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: 9/4/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Name, email address, and phone number
  • Date of birth and government-issued ID
  • Address and contact information
  • Financial information and transaction history
  • Account credentials and security information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process transactions and provide banking services
  • Verify your identity and prevent fraud
  • Communicate with you about your account and our services
  • Improve our platform and develop new features
  • Comply with legal and regulatory requirements
  • Protect the security and integrity of our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in our operations
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@reenbank.com
Phone: +1 (555) 123-4567
Address: 123 Financial District, New York, NY 10004
Data Protection Officer: dpo@reenbank.com